Industry: Automobiles
Total Positions: 1
Job Type: Full Time/Permanent
Gender: No Preference
Salary: 7800USD - 10600USD (Monthly)
Education: Bachelor′s Degree
Experience: 20-20 Years
Location: Muscat, Oman
Skills: Strategy Development, Team Building, Customer Relations, Customer Satisfaction, Revenue Target Achievement, Operationnal Excellenc, Collaborations
Posted Date: 14-09-2025
Description:
We are seeking an accomplished and strategic Business Head to lead the Passenger Car Division of a renowned automotive group in Oman. The ideal candidate will have extensive experience in managing full-scale 3S operations (Sales, Service & Spare Parts) and will be responsible for the overall performance, profitability, and strategic growth of the division.
Key Responsibilities:
Strategic Leadership
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Define and implement the strategic roadmap for the Passenger Car Division in alignment with the group’s long-term vision.
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Drive business expansion, new brand acquisition, and market penetration strategies.
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Collaborate with OEMs to ensure alignment with brand standards and operational excellence.
Sales & Marketing
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Drive passenger car sales (retail & fleet) to achieve volume, revenue, and market share targets.
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Develop and implement marketing and digital strategies to enhance brand visibility and lead generation.
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Monitor sales KPIs and ensure high conversion rates and customer satisfaction.
Aftersales Operations
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Ensure efficient and profitable operation of service workshops and spare parts departments.
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Improve service quality, customer retention, and workshop utilization rates.
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Oversee warranty, technical support, and customer care in line with OEM standards.
Financial & Operational Management
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Full P&L responsibility for the division – drive revenue growth, cost control, and profitability.
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Develop and manage annual budgets, forecasts, and operational plans.
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Implement robust controls, systems, and reporting mechanisms for performance monitoring.
Team Leadership & Development
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Lead, mentor, and develop cross-functional teams across sales, service, and parts.
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Build a performance-driven culture with strong accountability and customer orientation.
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Attract and retain top talent and drive employee engagement initiatives.
Customer Experience & Quality
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Champion a customer-centric culture across the division.
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Ensure high CSI (Customer Satisfaction Index) and NPS (Net Promoter Score) through process excellence and staff training.
Key Requirements:
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Bachelor’s Degree in Business Management, Automotive Engineering, or related field (MBA preferred).
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20+ years of automotive dealership experience, with at least 5 years in a senior leadership role managing 3S operations.
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Proven track record of managing P&L, driving sales, and turning around underperforming operations.
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Deep understanding of the Middle East automotive market; experience in GCC/Oman market is highly desirable.
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Strong OEM relationship management and experience in handling multiple automotive brands.
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Excellent leadership, communication, and negotiation skills.